Creating Community-Centric Library Services

 Creating Community-Centric Library Services

For centuries libraries have been the keystones of their communities – with people congregating to read, learn, discover and elevate themselves through knowledge. As libraries have grown in number and collections have grown in size, this traditional role has become diluted, with libraries becoming places for transactions – the simple lending and returning of books.

Wollongong City Libraries however is on a mission to go back to the roots of library services. Ahead of Next Generation Libraries 2017 we caught up with Mark Norman, Manager of Wollongong Central Library. In this article Mark explores Wollongong City Libraries’ 2017-2022 Strategy that outlines the future of library services in the Wollongong region.

Throughout the article Mark also delves into the community engagement approach employed in developing the strategy and explores some of the new spaces and services Wollongong’s libraries will offer as part of their new Strategy.  


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